FAQ
Frequently Asked Questions — GalliWear
Welcome to GalliWear's FAQ page. Below you’ll find quick answers about our products, orders, shipping and returns. If you need further help, contact us.
What types of apparel does GalliWear offer?
GalliWear specializes in a curated selection of trendy and stylish apparel, including graphic tees and cozy hoodies. Our products are designed to elevate everyday wardrobes with unique designs and a focus on sustainable materials.
How does GalliWear ensure sustainability in its products?
We prioritize the use of sustainable materials and responsible sourcing. Our production choices aim to minimize environmental impact while delivering fashionable, long-lasting clothing.
What is the processing time for orders at GalliWear?
All orders are processed within 1–3 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped.
What are the shipping rates and delivery estimates?
Shipping rates are calculated at checkout based on your location and the selected shipping method. For local deliveries within Pakistan, typical delivery time is 3–7 business days. Delivery may vary due to carrier delays or customs.
What is GalliWear's return policy?
We have a 30-day return policy. Items must be in the same condition as received — unworn, unused, with tags, and in original packaging. Contact us to start a return.
How can I track my order?
After your order ships, you will receive a tracking number by email or SMS. Use that number with the carrier to check delivery status at any time.
What should I do if my order arrives damaged?
Please contact us within 48 hours of delivery and include photos of the damage. We will review and help resolve the issue quickly.
Does GalliWear accept exchanges?
The fastest way is to return the item (per our return policy). Once the return is accepted, place a new order for the desired item.
Can I cancel my order after it has been placed?
Orders cannot be canceled after placement. If you're not satisfied, you may return the item according to our return policy.
Still have questions? Contact our support team and we’ll be happy to help.
